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Standard Levels of Cover

Monday to Friday:

- 8Hr Monday to Friday 9 to 5 Cover
Absolute Network Solutions (ANS) will respond to the fault either remotely or by sending an engineer to site within 8 working hours, Monday to Friday, 9am to 5pm, excluding Public and Bank Holidays.

- 4Hr Monday to Friday 9 to 5 Cover
ANS will respond to the fault either remotely or by sending an engineer to site within 4 working hours, Monday to Friday, 9am to 5pm, excluding Public and Bank Holidays.

Monday to Saturday:

- 8Hr Monday to Saturday 9 to 5 Cover
ANS will respond to the fault either remotely or by sending an engineer to site within 8 working hours, Monday to Saturday, 9.00am to 5.00pm, excluding Public and Bank Holidays.

- 4Hr Monday to Saturday 9 to 5 Cover
ANS will respond to the fault either remotely or by sending an engineer to site within 4 working hours, Monday to Saturday, 9.00am to 5.00pm, excluding Public and Bank Holidays